CRM / Sales Activity
What Process It Enforces
SpudERP’s CRM / Sales module enforces a standardized sales pipeline:
-
Lead capture, qualification, and nurturing
-
Opportunity management across stages
-
Activity tracking (calls, meetings, emails)
-
Accountability for follow-ups and deal progression
It ensures no deal falls through the cracks and that every lead is systematically pursued.
How It Integrates
-
Marketing Campaigns: Automatically converts marketing leads into CRM opportunities.
-
Quoting: Sales reps can generate quotes directly from opportunities.
-
External CRM Systems: Data sync options available for Salesforce, HubSpot, etc., if hybrid integration is needed.
Data It Collects
-
Contact info
-
Company details
-
Interaction history (calls, emails, meetings)
-
Opportunity value, probability, and close date
How It Drives Action and Efficiencies
-
Automates daily sales tasks and reminders
-
Visualizes pipeline bottlenecks
-
Improves forecast accuracy
-
Centralizes customer knowledge, even across teams
Dashboards and Reports
-
Sales Funnel Dashboard (visual deal progression)
-
Activity Report (calls, emails, meetings completed)
-
Forecast Accuracy Tracker
-
Lead Response Time Report