Our Process
Simple. Proven.
Built Around You.
After 28 years of building custom software, we’ve refined a process that delivers results. It’s structured enough to ensure consistency, yet flexible enough to adapt to your unique needs. As your business and technology evolve, so does our approach—keeping you ahead of the curve.
Step 1: Let’s Talk
Most companies jump straight to demo or quote. We don’t. Our first step is to understand your process, systems, and business goals—so we can scope a solution that actually fits.
We start with a quick video call to learn about your business, your current systems, and the challenges you're facing. If we both agree SpudERP might be a fit, we schedule a free onsite Discovery Visit.
Step 2: Free Discovery Visit
One of our Business Analysts comes onsite to learn how your business actually runs. We shadow your team, review your workflows, and document the needs of each department. The result is a clear, detailed understanding of what your software should do.
Step 3: Budgetary Proposal
Based on the Discovery Visit, we provide a tailored proposal that outlines the scope, estimated cost, and timeline to implement SpudERP for your business. Once approved, we move into the implementation phases.
Define
Understand Before You Build
Every successful project starts with clarity. In this phase, we dig deep into how your business actually runs—so we know what your software needs to do before writing a single line of code.
Job Shadowing – We observe day-to-day workflows to capture real use cases
Use Case Documentation – Real-world scenarios are written and organized by department
Process Flowcharts – Visual workflows make it easy to confirm expectations
Internal Review – Our team meets to ensure completeness and accuracy
Client Approval – We walk through everything with you for verbal sign-off
Outcome: Everyone agrees on what needs to be built—and what success looks like.
Design
Plan Before You Build
With full clarity on your workflows, we map out what the software will look like and how it will function. This phase reduces rework, accelerates development, and ensures a better user experience. We integrate AI and machine learning into SpudERP’s design from day one — whether to automate manual processes, detect anomalies, or deliver real-time recommendations to your team.
Design Specification – We translate use cases into wireframes and system architecture
Field-Level Planning – We define how each screen works and what data is captured
Internal Review – Our architects and CTO review the design for scalability and performance
Client Signature – You sign off before we write any code
Outcome: A signed design spec that reflects exactly what’s being built.
Develop
Build with Precision
We don’t wing it. Our developers follow a clear, approved plan and use proven frameworks to build your software efficiently—with full transparency and weekly status reports.
Developer Kickoff (DKOM) – The team is briefed and aligned on the design
Code Development – We build each module with testing checkpoints along the way
CTO Review – Code is reviewed internally for quality and completeness
Deploy to Staging – You get access to a test environment to begin early feedback
Outcome: A working, testable version of your system—built right from the start.
Deliver
Test, Approve, Go Live
You’ll see, verify, and approve each release before go-live. We handle testing, training, validation, and support to ensure a smooth launch with zero surprises.
Spud Testing – Our team runs quality assurance checks and edge-case testing
Client Testing – You test the system, hands-on, and provide feedback
Redline Adjustments – We fix issues or make changes before go-live
Final Approval – Once approved, you sign off and we release to production
Go Live – Your team is up and running on your custom-built system
Outcome: A smooth rollout and a system built around your business—not the other way around.
Evolve
Grow With Your Business
Our job doesn’t end at go-live. SpudERP is built to adapt as your business evolves—and we stay involved to make sure it continues to deliver value.
Monthly BA Check-Ins – A dedicated Business Analyst meets with your team to review system usage, answer questions, and recommend improvements
Process Reviews – We identify areas where SpudERP can streamline new workflows or eliminate manual steps
Adoption Monitoring – We help ensure every department is using the system as intended, with visibility into where adoption may be falling short
Continuous Optimization – As your business grows or changes, we update SpudERP to support new requirements, processes, or teams
Outcome: SpudERP stays aligned with your business—not just today, but for years to come.
Ready to Start Your Project?
Let's begin the Define phase and discover how a custom ERP can transform your business. Schedule a free consultation today.