Team Spotlight - Welcome to Spud!
We are excited to welcome two highly experienced and dynamic Project Managers to Spud Software, Denice Febbraro and Ellen Munsey. We strive to make an impact in our community and in Michigan by adding the very best to our team. Our team is what makes the Spud experience unique and distinct. With that said, let's get to know our newest team members and highlight how they contribute to the customer experience and to Spud.
Denice Febbraro graduated from the University of Pheonix with a major in Business Administration and a minor in Marketing. Her experience and diverse background in Project Management brings a well-rounded skill set driven by delivering to customer expectations, while managing the development process. Her drive led her to where she is today after attending PMP training. Gaining her full hours and hands-on learning, she took over a training program, then grew into managing PLM systems. Febbraro's enthusiasm and passion for driving change has been the catalyst for pioneering programs and processes which provided a smooth transition to Spud, from implementing a new Global PLM System with her previous employer. She is focused on taking on new challenges and enter into the unknown. In fact, she strives to learn and grow every day as Febbraro lives by the philosophy that, "The learning process is ongoing and that you learn something new every day." As Denice Febbraro has fervently taken on all things Spud, she says that "I feel right at home at Spud; like it is a natural and good fit."
When not at work, Febbraro enjoys being a "Dog Mom", traveling, summertime fun, and volunteering / fund raising for animal rescue. As a native Michigander, Febbraro love the outdoors. With a passion for the D, she loves to participate in all things Detroit; be it concerts, Tigers opening day, Sunday dog walks, or St. Patrick's day parade. In addition, Febbraro loves spending time with her family and being a "Dog Mom" to Buckey Febbraro. After all of her hard-work and fun activities, she is also the Treasurer for the Condo Homeowner's Association.
Ellen Munsey has been in Project Management for 25 years. She has specialized in enterprise and business development projects, new product development, network deployment and infrastructure builds in her 13 year tenure at Verizon, in addition to her many years serving in key roles at small start up communications companies. Most recently, Munsey managed a complex custom software and application development project for a large government client. She enjoys building relationships and possesses a collaborative approach to thrive as a team and achieve Spud goals.
Aside from work, Munsey enjoys being with her family; husband (Warren) and two sons Ryan (22), and Jack (19), who are both currently busy with full-time work and school. Munsey's passions aside from her family include animals, being in nature, a good glass of wine, cooking for and with friends, and lots laughter.
We want to take a minute and thank everyone for their support in getting the word out about Spud's hiring efforts. Spud is continuing to look for new additions to the team in Sales, Development, and Administration to be a part of our growing company. Our website tells more about who were are and what we do. If you haven't checked it out yet, please visit our site at http://www.spudsoftware.com or if you know anyone who meets our criteria, please send along any information to email@example.com.
Spud Supports London Strong: An Incredible Local Cause
There are so many incredible things to say about the local charity, London Strong, but words aren't often enough. The community of Grand Blanc supports this cause in remembrance of the strong and loving, London Eisenbeis, by participating in "Blue Out" day. This is where the schools and community members all wear blue for London and commit random acts of kindness in her memory. Spud Software participated in "Blue Out" day in support of London who leaves a legacy of bringing awareness for "heart conditions and increasing chance of survival by emphasizing the importance of CPR/AED." Even more than that, this beautiful angel leaves a legacy of kindness and caring for others after a tragic cardiac event that left everyone close to her in shock. The foundation started a 5k run dedicated to her, all while continuously bringing awareness to parents and training them in CPR/AED. This heartbreaking story has turned into a heart warming cause to bring the community together. We will never forget the lessons of kindness and giving that London practiced; we will never forget you, London.
With this cause so close to our hearts at Spud Software, we support the foundation and Jerry and Tina Eisenbeis, as Lucky Day Animal Rescue and London Strong work together. The Spud team rallied to snap a group picture in support and remembrance of London (pictured above). Spud is built on supporting the community and continues to do so as we support local organizations.
As mentioned before, we continue to look for new local team members to be a part of our growing company. Our website tells more about who were are and what we do. If you haven't checked it out yet, please visit our site at http://www.spudsoftware.com or if you know anyone who meets our criteria, please send along any information to firstname.lastname@example.org.
Spud at U of M-Flint Career Fair 2019
Spud's first Career Fair of 2019 went down February 20th at the University of Michigan - Flint. With two of our team members representing Spud, it was exciting to see the next generation as they venture into the next phase of building their career. As the adventure of the Career Fair started, Jason and Jessica took on the frenzy of students and alumni who flooded the space right next door to us in Flint, MI, at the Riverfront Conference Center
The Spud reps spoke to numerous young adults who were looking to take the next step of their career. Many of the students studying Computer Science were looking for an opportunity to learn and grow as Developers. We like to make it simple as to what characteristics we are looking for with our candidates. As described above we are searching for motivated, enthusiastic, proactive, experienced, articulate, and organized people to join our team!
In a fast-paced, yet casual environment here at Spud, we are looking for individuals who are willing to grow with our company. Our culture is best defined by our team atmosphere and process based environment. As our motto states, we "Work Hard, Play Hard."
Our website tells more about who were are and what we do. If you haven't checked it out yet, vist our site at http://www.spudsoftware.com or if you know anyone who meets our criteria, please send along any information to email@example.com.
Seize the Opportunity to Join Spud
Do you know someone who is looking for a new workplace to call home? Or maybe you are that someone looking for a new opportunity in one of the following fields:
Here are some of the Spud team. Can you spot the one hiding?
Team Spotlight - Welcome to Spud!
Spud Software welcomes two new awesome team members to our Spud family; Chris Merz and Jason Watson. We are expanding our Spud team while multiplying our reach in the neighboring communities of Grand Blanc. Making a positive impact in our community is one goal that is particularly important to us at Spud Software. We hire local and serve the local community. Let's get to know the new team members.
Chris Merz is the new General Manager of Spud Software and brings with him a world of experience as a former Marine. In service to our country, Merz held a position as a Weather Observer in the Marine Corp. After the Marine Corp, he has held many positions in IT, that eventually lead to IT Director. Merz loves a challenge and says, "I have done most jobs out there; I have a very diverse background."
As a native Michigander and father of four children, Merz loves to spend time up-north when he is outside of the office. He is a proud Scout Master for his son and stays busy with two black labs, two cats and fifty fish. During the winter months, Merz is a Ski Patrol for Mount Holly.
We asked Chris what drew him to Spud and he replied, " What brought me to Spud is simple. The work culture, the flexibility, and the proximity to my home; along with a great opportunity to help usher in new growth."
Jason Watson has joined Spud in Marketing / New Business Development. Watson also brings years of experience in his respective field. With almost twenty years' working in sales and marketing, his experience in growing businesses is unparalleled. Watson is an Alumni of Arizona State and majored in Business. We won't hold that against him - GO BLUE! GO GREEN!
Watson spends his minimal free time with his family, but especially watching movies with his son who also works for Spud. Watson also loves to do creative sketching and enjoys watching the news and staying up to date with the media.
With the combined experience of our skilled new team members, we are excited to see what 2019 will bring and to continue to provide a memorable experience for our clients. Welcome to the team, Chris and Jason!
We are currently looking to hire more awesome Developers to join our Spud family. Check out more about Spud careers at www.spudsoftware.com/careers.
Maintaining Processes as a Routine
If you have been taking action in the past few weeks and working towards organizing and defining your processes, you may have come to realize that this is a lot of work. However, if you are sticking with the plan of attack, so to speak, you know that it is worth the undertaking. Consider for a minute what it is like to take on New Years' resolution, a promise to eat better, or a decision to follow a workout plan every day. As a commitment evolves, so should your processes. It takes discipline to finish organizing and implementing your processes.
Continuing with the parallel scenarios of commitment, once your processes have been optimized and implemented, just as you have reached a goal weight or fitness level, you can't stop there. Once you give yourself an escape to regularly keep up with processes as some might do with health and fitness, you will end up back where you started, or maybe even worse off. The effort to maintain your processes is much easier that what it would be to go through the hard work all over again.
To enable you to stick with what you or your team have defined in terms of business processes, it needs to be documented, implemented and firmly locked in for everyone in the company to continue to follow procedure. This seems obvious, but too often we have seen companies go through this entire process and within three to six months, employees start skipping steps or doing things outside the process, and within no time at all, everything that was done was for nothing.
We want you to succeed and to enable you to implement processes that most people know are required for a business to grow. If you have already started this process and want some help, please let us know. If you know you can't commit the time right now, but also know it has to get done, please let us know and we will do all the heavy lifting for you.
We want to see your business grow and are here to help you anyway we can.
Please feel free to reach out to us at 810-695-0001. To visit our website and read more about how PACManager can help with your processes, go to https://www.pacmanager.com.
Organizing and Optimizing Your Processes
Last week we covered capturing all of your processes in a single location and format for easy access. Now it is time to organize and establish optimum efficiency to ensure your processes are the most productive and resourceful as possible.
As Bear Grylls would say, "Good things don't come easy." This is not an easy task and will take some time. It is crucial to dedicate at least 2 hours a day, for a few weeks. The longer this step is stretched out, the more discipline it will take to see it through. In other words, without commitment to this task, it will likely be started and not finished. If this happens, it can be more detrimental to your team than not starting at all.
Once you have committed to seeing this through, blocked out time on your calendar and grouped your processes by department or roles in the company, you can begin to build efficient processes.
Next, you need to prioritize groups in order of attack; meaning, you will need to determine the order in which you or the team will evaluate and update the grouped processes. If there is not a clean hand off from one person or department to the next or if there is overlap with groups, then make that one group. A simple way to prioritize is to determine your order in one of the following ways: by groups that will have the greatest impact when finished, by order in which they happen from the beginning of the day or project, to the end of the day or project, or by easiest ones first to give you a smaller list to concentrate on.
When it comes to optimizing the processes, you should start with what you have and question every step. There are a great deal of questions to ask and situations that need special consideration, but to get you started, the minimal questions to ask the designated process evaluation person or team are:
We can't stress enough that this needs to be done for the entire business and not just one department. If you only do portions and leave the rest for "some day," the chances of everyone sticking with the processes are much less likely. We will cover more about that in our next newsletter about maintaining your processes.
If you are willing to commit the time and energy to see this through, the benefit is monumental; far outweighing the effort. You can't beat happier employees and customers, and a cleaner bottom line.
As always, if you would like some help, we are here for you. Please feel free to reach out to us at 810-695-0001. To visit our website and read more about how PACManager can help with your processes, go to https://www.pacmanager.com.
Where to start when organizing your processes
Have you ever sat there, stared into the abyss and wondered how to begin to organize something? The reason we often have that overwhelming feeling when it comes to organizing is because we have no idea where to start. Particularly when organizing processes in the workplace, it can feel like you are in so deep that you have no idea how to get out. Does this sound familiar? Well, we are here to help! Keep reading to uncover simple ways to get started.
First thing to do when organizing your processes is to get all of your existing process documentation in one location; whether it is in paper form or stored electronically, it is critical for all documentation to be in a centrally located place.
Next, you will want to define your processes and group them in one of three categories:
Group 1 - Processes that no longer apply
Group 2 - Processes that need to be updated
Group 3 - Processes that are current and accurate
With Group 1, discard everything in this category. There is a sense of satisfaction in discarding processes that no longer make sense for your business or business plan. Once this is done, you will need to assign individual team members or a team to update the processes in Group 2. By setting due dates for the team or team members, you will have new, functional processes that are ready to be implemented within a certain time-frame.
Meet with your team members to review the processes and update them as needed to ensure it follows the company vision and goals. This effort is not easy and takes time. For this reason, our final step is the most critical.
The final step is to maintain and keep the processes up to date. With a fast-paced, ever changing business environment, you have to maintain your processes to adhere to changing conditions.
We hope this helps. As always, if there is anything we can do to help, please feel free to reach out to us at 810-695-0001. To visit our website and read more about how PACManager can help with your processes, go to https://www.pacmanager.com.
Do you accept chaos in the workplace?
While “embracing the chaos” is a nice catch phrase, the fact is, employees prefer defined processes. Successfully implemented processes are when everyone throughout the company knows what they are suppose to do, when to do it, and feel confident in the tools to get it done efficiently. Employees will often feel happier at work when they feel secure in their job because they can see how they are adding to the success of the business they work for.
Documenting processes, tweaking them on a regular basis and enforcing them sounds like a lot of work. However, when comparing the effort of detail to the rewards of keeping key employees, eliminating wasted or duplicated efforts, higher client satisfaction and a higher moral in the office, using processes is the clear course of action for a successful company.
Often companies do not have a Business Process Manager on staff because it doesn’t make sense financially; however, every company should have a point-person who loves to maintain documentation. That individual will be the gatekeeper, the base of how business is done. The designated person can be anyone from the Office Manager to the CEO, with a strong assistant. Once processes are in place for your business, this is all you should need to maintain the processes.
To delve further into successful processes, in the next 3 weeks, we will cover the following:
1 - Gathering your processes into a single format and location
2 - Organizing and optimizing your processes
3 - Maintaining your processes
If you are eager to get started now or want to know more about how we can help, please call us at 810-695-0001.
To visit our website and read more about how PACManager can help with your processes, go to https://www.pacmanager.com.
Is it time to get serious about New Year's resolutions?
Every year, New Years' resolutions are casually thrown around on the first of the year. For some, those resolutions are to lose weight and exercise more, for others it could be to spend more time with the family, get more sleep or slow down and enjoy this life we have been given. Have you found yourself saying things at the beginning of each year like, "I want next year to be better" or "I want to be better in my career and personal life."
It is our opinion that in order to be successful in our personal lives, we need to have a happy work environment that should include processes and software to make our lives better and more enjoyable.
Sometimes preparing for the New Year for your business can be overwhelmingly stressful, that it can affect our personal lives.To those who are currently scrambling to pull together data from the last 12 months and guessing next years projections, we ask if perhaps it is time for an ERP that is designed with business users in mind?
PACManager may be the perfect New Year's Resolution for your business. PAC is an ERP / CRM software that allows your business to keep your processes and reporting up-to-date. Check out https://www.pacmanager.com/to read more about how PACManager can help your New Year's resolutions.
Give us a call at (810) 771-2145 and let's see if we can help you find that extra time to do the things that are the most important to you.
This is our last newsletter for 2018. From all of us at Spud Software, Merry Christmas and Happy New Year!