As the spookiest day of the year is approaching, we thought we would address one of the scariest things in business: your processes not working. We highlighted some red flags this may be the case in your business.
We can’t emphasize enough the importance of keeping spreadsheets away from your processes. If you hear that employees are using spreadsheets to track something here or there, that’s the first red flag your processes aren’t working efficiently. We recently covered the horrors of relying on spreadsheets, so we won’t go into all the details, but it’s important to be aware of how limited and time-consuming they can be. Without company-wide access, employees likely have their own respective processes, which not only creates holes or errors in data, but also poses the risk of potential roadblocks if that employee were unable to work one day.
Another real concern is when you’re in a meeting looking at reports, and people start saying, “Well, I know that’s what the report says, but the system is really not tracking that correctly, so here is what is really going on with that project.” An important reason that processes are in place is so that business owners can utilize real-time data to make decisions based on the reports . Without processes, it’s difficult to determine where a business stands at any given moment.
With appropriate software in place, you shouldn’t have to worry too much about the first two points. Software keeps manual work at a minimum and prevents deviance from the process. As your company and processes evolve, software can also help prevent any growing pains by supporting you with process update enforcement and employee understanding of processes.
If you have good processes in place, you have software supporting those processes. – Derek Sommer
Sure, Christmas is most often associated as a time of giving, but what is more generous than handing out candy to strangers? With Halloween right around the corner, we decided to extend our generosity to needy animals. (No, we’re not letting them near the candy.) We’re partnering up with Lucky Day Animal Rescue and Pixel & Luna Resource Network, as well as David Pettengill and 3 Sons Trading Post for Reverse Trick-Or-Treating!
What is Reverse Trick-Or-Treating?
Instead of going from house to house (or trunk to trunk) collecting candy, we’re asking families or individuals to bring dry or canned cat food to fill the Lucky Day Halloween basket!
Will there be activities?
Simply dropping off your donation is of course an option, but we’ll also have some Halloween fun for you and the family. In exchange for your generosity, enjoy candy, door prizes, giveaways, shopping, cider and donuts! Some adorable adoptable cats will be here for you to meet. Additionally, you will also have the chance to meet a Lucky Day celebrity animal guest!
When and where is it?
Don’t worry, this is early Halloween fun, so you can still participate in traditional trick-or-treating on Halloween. Join the fun here at Spud Software on Saturday, October 26th from 1pm to 4pm!
So, stop by the store to stock up on cat food and head on over to Spud Software for some Halloween fun. We can’t wait see you all and hope that maybe you’ll also find your next furry family member! Learn more about the event on Facebook and invite your friends!
Should you change your business to fit around a product or service or should the product or service change to fit your business needs? It may seem like an obvious answer, but business owners are still changing their processes to fit software that might not necessarily offer everything they require.
Additionally, many software packages are made with generic/common functionalities that can work for a number of businesses rather than being specially tailored to one, meaning that some functions might not even be necessary for a particular company that uses it. Spud Software has developed a model to fit most industries, which is a perfect choice for many businesses. We’re certainly not ruling out that great option. But it’s time to stop thinking of all business types as “one-size-fits-all.” Your business is unique. Your software should and can be too.
So, at what point should you consider custom software?
1. You need something your software can’t provide
Since your business is unique, you likely have unique business needs. If you’re changing the way your business operates just so that you can fit into a box, it’s time to consider custom software, especially if these changes are impacting your business negatively.
We take the time to meet with you face-to-face and listen to your needs. During this period, we will learn all that we can about your business This will help us understand how you operate so that it fits you and not “everyone else.” Once we have enough information to get started, our team will work directly with your team. Consider this a partnership – we’ll work around your working hours and availability so that this process goes smoothly for you.
2. You need to establish your processes
It’s possible you already have great processes, but what good is that if no one follows them? Out-of-the-box software solutions may be frustrating your employees to the point where they stop using them altogether, resorting back to paper processes and individual practices.
Software establishes the process. Since we’ll have the opportunity to absorb all that we can about your business processes, we’ll design your business software solution in a way that your employees will use and understand. It will become their go-to for anything they may need to do their job well.
3. You want to own it
Are you ready to break up with subscription fees? Or maybe you’re afraid to lose data to an out-of-the-box solution that will erase everything as soon as you cancel.
When you choose custom software, it’s all yours. You can tweak it as your business evolves or as your processes change. We’re always here for support and are happy to design new features to complement your business growth.
If you’re ready to think outside of the box, give us a call at 810.695.0001 or fill out a form to begin the conversation.
If you’re reading this, you probably have used Excel, Numbers or Google Sheets at some point. Now take a moment to consider those spreadsheets you’ve accumulated and answer a few questions.
If you answered ‘yes’ to any of these, it may be time to ditch Excel and find a software solution. Here are some reasons to switch:
Is the spreadsheet saved in a place where another employee could easily access it or is it saved on a desktop? Could it be accessed if someone needed to check it from home or on the road? With software in place, you provide a secure place where all employees can access what they need to get a job done. With ease of access, software allows a project to be easily handed off or overseen by a supervisor.
Let’s address a scenario: Employee X uses Excel to keep track of her current projects, but she falls ill and must rest at home for a couple days. Her work needs to be quickly picked up by employee Y. Assuming employee Y can find the spreadsheets, he’ll also have to understand her tracking process, but the fact is, she is probably taking some liberties with her project management processes (and not that we’re pointing fingers, but employee Y is probably doing the same with his own projects). Processes are in place for a reason, and software is a good way to ensure they’re being followed without staying over shoulders all day.
Data and Analytics
Even with great processes and accessibility in place, utilizing spreadsheets spreads out your data and prevents you from having real-time reports. Another question to consider is how many spreadsheets exist in your business of which you’re not even aware. This creates holes in your data and prevents you from seeing the whole picture. Reports are important for making decisions, so you need to be sure every bit of data is accounted for before a decision is made. While utilizing software, you can securely store your data in one place.
“I highly recommend you don’t trust Excel spreadsheets to run your business. There’s too much room for human error. It’s too easy to have miscalculations. Files get deleted or the file itself just gets corrupted.”
Give us a call at 810-695-0001 to discuss how you’re using spreadsheets in your business so that we can begin finding a business software solution unique to you and your processes.
Begin the Conversation