Most businesses thrive today with some sort of mobile application. However, development usually exceeds the internal capabilities of most organizations. Outsourcing can be an effective solution for budget or technical concerns. Here are a few tips to remember when considering the development of a Mobile Application:
Define your requirements
It's important to know what you want out of an app. Parameters should be clearly outlined. Some questions to consider:
- What is the purpose?
- Who are the clients?
- What are the main features?
- Is it a free or paid app?
Identifying the right partner
You should spend a lot of time researching a trusted outsourcing company. They should have experience with creating mobile applications. Ask questions, check references and review their portfolio.
Communication is the most important part of collaboration. You shouldn't be afraid to ask questions. If you avoid communication, it can create conflicts, mistakes and ultimately costs.
Clearly define payment terms, requirements, revisions and processes. Without understanding parameters, problems will occur.
A simple project plan contains top level tasks and helps avoid mistakes.
It's important to discuss thoughts, opinions and suggestions on strategies. This helps avoid unnecessary features. Working together inspires motivation and involvement.
Finally, it's important to understand this simple rule - if you want your program to succeed, you must be involved. A clear and defined objective is the key to achieving goals.
In budgetary terms, the cost of duplicate data is alarming. In simple terms, imagine the wasted costs of sending multiple catalogs to one person. In addition to the money spent on duplicate print and postage costs, there is also the potential negative effect on response rates and the overall ROI of your marketing activity.
To help reduce costs, businesses need to identify and prevent duplicate records from being entered into their database. This will provide the best position to maintain a healthy database and save money by minimizing wasted income on things like marketing costs and stopgap data cleansing solutions.
Lack of Single Customer View
It is difficult to view an accurate picture of customers and their behavior with multiple records for the same contact. With each interaction documented against different records it is challenging to view what communication has taken place and to determine any outstanding actions.
Poor Customer Service
Duplicated and inaccurate data affects every aspect of a customer relationship from service conversations to marketing and sales messaging. It is extremely difficult to understand a customer issue if there are multiple records and differing notes for each.
Decreased User Adoption
Poor quality data is one of the most common causes of low user adoption. Data confidence plays a key role in how employees use CRM business systems. Bad data affects morale because it is frustrating and inefficient.
Inefficient Business Processes
When employees lose confidence in the CRM because of inaccurate data, they can revert to using alternative methods. Using inefficient business processes limits growth.
Inaccurate Reporting = Less Informed Decisions
Decisions based on poor quality data are no more reliable and accurate as those made on assumptions. A database with poor data will impact your ability to make informed judgements about the state and future of your business.
The ability to effectively manage data and access information is an important component of your business structure. Give us a call today for a free, honest and unconditional discussion and we'll be happy to help however we can.
Spud Software welcomed contestants to the Coder Challenge Saturday, May 11 for a day of competitive activity. The competition hosted 21 participants over the age of 18 with no full-time programming experience. Every registered contestant received a free commemorative t-shirt and enjoyed pizza and soft drinks throughout the afternoon. The event started at 10:30am and by 3:00pm, the top three were awarded prizes; including $1,000 for first place, a second-place prize of $500 and a $250 third place prize
The purpose for the Spud Coder Challenge is to engage entry-level software developers with problem-solving and basic coding abilities and assess their suitability for the industry. The competition included multiple programming tasks, with each question testing contestants critical thinking skills and code writing talents. At 2:00pm, the leaderboard was published allowing the participants to see their standings. This provided some insight for the contestants, allowing them to gauge their placement and plan a strategy for their final run at the prize money.
Taking the first-place check of $1,000.00 with a total score of 47, was Sydney Havens from Clarkston, Michigan. A senior at Clarkston High School, Sydney plans to attend the University of Michigan in the fall. In second place, with a total score of 36, receiving a check for $500, was Dillon Buessing and the $250 third place prize was awarded to James Lynott, from St. Clair, totaling 23 points.
"We were excited to host this event and look forward to having similar competitions in the future.” said Derek Sommer, Owner and CEO of Spud Software. "Spud is passionate about growing a community of eager developers who want to be involved in the next generation of technology, and this is a great opportunity for them to start."
Of course, the event would not be possible without collaborating support from local businesses; these contributing partners understand the importance of promoting the growth of technical talent in the community. Their sponsorship provided an essential portion of the program.
In today’s competitive environment, businesses must continuously improve their processes. Failure to do so is likely to result in higher costs, lower revenues, less motivated employees and fewer satisfied customers.
Business Process Management (BPM) is a powerful tool to keep all aspects of operations running optimally. For those considering investing in it to drive process improvement, here’s a brief overview of why an organization needs business process management.
What is BPM?
Business Process Management is a discipline that improves corporate performance by driving operational efficiency and business agility. Think of a business as an engine and BPM as a tool to fine-tune each component to achieve maximum performance.
What does BPM do?
Within every organization there are common business processes designed to meet specific objectives. However, for any number of reasons some of these processes may be slow, inefficient, unreliable and redundant. A BPM puts all of these processes under fresh scrutiny, using models, metrics and analysis to make evaluations and identify improvements that produce better performance.
What are the main benefits of BPM?
A BPM program enables companies to process more with higher quality, less waste and reduced effort. This is particularly advantageous for startups and companies faced with tight budgets that need to reach profitability quickly.
These benefits can be categorized into three main areas:
Efficiency – One of the first benefits seen upon implementing a BPM program is increased efficiency. Since many processes are wasteful due to a number of factors, shedding a light on these systems helps companies recognize and eliminate these inefficiencies.
Effectiveness – Once a process becomes more efficient, BPM can then make that process more effective. Among the benefits of greater process effectiveness are the ability to handle exceptions faster, make better, more informed decisions, and execute consistently. When all processes are running effectively and are aligned with corporate strategies and objectives, companies become more profitable and competitive.
Agility – The need for organizations to be agile is more critical than ever. In fact, companies whose processes are inflexible to change are going to get left behind. New opportunities may necessitate change in order to capitalize on them. Business partners, customers or even State, Federal and International regulations that may require change.
Thanks to BPM programs, companies have the platform they need to change their existing processes or implement new ones faster, smoother, and more efficiently than they could ever do with any other option. This ability to stay flexible and quickly adapt in the face of changes both foreseen and unexpected is a powerful driver of competitive advantage for every company.
A comprehensive software reporting solution is an important component of your business structure. Spud Software can provide these features, plus so much more. Give us a call today for a free, honest and unconditional discussion and we'll be happy to help however we can.