Network Administration
Network Administration
At Spud Software, we know how important network performance is to your business. We provide our clients with a flexible menu of network administration services that can maximize performance cost effectively.
- Network Planning
Network Planning helps you reduce downtime and lower service costs. Our network planning service includes an assessment and needs analysis, a disaster recovery plan and maintainable documentation.
- Maintenance & Monitoring
Maintenance and monitoring allows you to keep up to date with the latest software patches, antivirus updates, drive space usage and data backups.
- Hardware / Software Installs
We provide hardware and work with major distributors to get the right hardware to accomplish the project with minimal costs and impact to your company. We can setup most major software programs to deploy from the server or deploy by computer as needed. We can maintain licensing information and software usage to keep software costs to a minimum.
- Troubleshooting and Issue Resolution
We combine on-site and remote support to minimize costs. We open trouble tickets and provide detailed information including issue status and work done detail keeping you and the end users informed of the progress and completion of tasks.
- Vendor Communication and Support
We work with your other vendors/suppliers to get the job done. We have relationships with several internet providers, phone systems professionals and other 3rd party software providers to better support your network needs.
Remote Technical Support
Many network issues can be troubleshot remotely. This provides our clients with instantaneous and highly effective cost support.
Hardware Analysis/Consulting
Spud Software’s IT team provides our clients with decision assistance and planning support on server configuration, server specifications and overall network configuration.
Hosting
Your website, email or web based application can be hosted on one of our servers or we will work with your existing hosting company to get everything setup on their server.