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Network Support Solutions |
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At Spud Software, we know how important network performance is to your business. We provide our clients with a flexible menu of network support services that can maximize performance cost effectively. Network Planning Network Planning helps you reduce downtime and lower service costs. Our network planning service includes an assessment and needs analysis, a disaster recovery plan and maintainable documentation.
Maintenance & Monitoring Maintenance and monitoring allows you to keep up to date with the latest software patches, antivirus updates, drive space usage and data backups.
Hardware / Software Installs We provide hardware and work with major distributors to get the right hardware to accomplish the project with minimal costs and impact to your company. We can setup most major software programs to deploy from the server or deploy by computer as needed. We can maintain licensing information and software usage to keep software costs to a minimum.
Troubleshooting and Issue Resolution We combine on-site and remote support to minimize costs. We open trouble tickets and provide detailed information including issue status and work done detail keeping you and the end users informed of the progress and completion of tasks.
Vendor Communication and Support
We work with your other vendors/suppliers to get the job done. We have relationships with several internet providers, phone systems professionals and other 3rd party software providers to better support your network needs.
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